Shipping & Returns

Shipping

We aim to make your shopping experience as simple and enjoyable as possible. 

  • Shipping is calculated at checkout based on the weight and size of your order as well as your shipping location

  • Freight on larger items, including artwork, will be quoted upon inquiry and invoiced separately.

  • We use a variety of different freight companies depending on the size and nature of the item being shipped, for this reason we are unable to accept PO Boxes as a delivery address.

  • When your order has been shipped, you will be notified via email which will include your tracking information

  • All parcels require a signature on delivery unless requested otherwise

  • When an authority to leave is requested by you at checkout, you acknowledge that Patricia Reise will not be liable in any way for a loss or damage to your parcel

Faulty or Damaged Returns

Patricia Reise Art will only offer a refund or exchange where the item ordered arrives faulty or damaged. So we are able to best assist you please email your issue, order number, images of the fault and a short description to patriciareiseart@gmail.com within 48 hours of receiving your parcel. Any faulty or damaged returns must be finalised and posted back to us within 5 working days.