Shipping & Returns
Shipping
We aim to make your shopping experience as simple and enjoyable as possible.
Shipping is calculated at checkout based on the weight and size of your order as well as your shipping location
Freight on larger items, including artwork, will be quoted upon inquiry and invoiced separately.
We use a variety of different freight companies depending on the size and nature of the item being shipped, for this reason we are unable to accept PO Boxes as a delivery address.
When your order has been shipped, you will be notified via email which will include your tracking information
All parcels require a signature on delivery unless requested otherwise
When an authority to leave is requested by you at checkout, you acknowledge that Patricia Reise will not be liable in any way for a loss or damage to your parcel
Faulty or Damaged Returns
Patricia Reise Art will only offer a refund or exchange where the item ordered arrives faulty or damaged. So we are able to best assist you please email your issue, order number, images of the fault and a short description to patriciareiseart@gmail.com within 48 hours of receiving your parcel. Any faulty or damaged returns must be finalised and posted back to us within 5 working days.